NO MORE BORING ICE NUGGETS!
Enjoy the satisfying texture of ice in your cocktails, sodas, smoothies, and more - anytime!
FEATURES & BENEFITS
- CRUNCH IN EVERY ICE PEBBLE: Let the gentle melt of soft, chewable pebble ice enhance your favorite drink with our pebble ice maker. Rather than big, chunky ice, the texture of nugget ice chills the beverages super fast without diluting them.
- MORE ICE IN LESS TIME: Always ready to host a crowd with this pebble ice machine that can produce up to 30 lbs of ice in 24 hours and can hold up to 4.8 lbs of chewable ice. This crushed ice maker gets your first batch of fresh ice ready in just 14 minutes. No more running to the grocery store for ice, make it yourself at home with our premium ice maker.
- 2-WAY WATER REFILL: Making ice should be easy and this soft nugget ice maker gives you 2 options to fill up the water tank. Automatically refills with the included water hose connected to a water pipe, or manually pour water into the large 2.8L water tank to keep up with your icy needs all day long.
- SELF-CLEAN AND DEFROST FUNCTIONS: To keep your chewable ice maker in its best condition, we have added a one-touch auto-cleaning feature. Fill the water tank and press the CLEAN button for 3 seconds to enter the self-cleaning cycle. The auto-defrost cycle runs automatically whenever the machine detects ice build-up. These added features will allow you to enjoy fresh clean ice for the long-run.
- HASSLE-FREE, ZULAY GUARANTEE: We love and take pride in our countertop ice machine and back it with a 12 month warranty. Our customer service team is available anytime to answer your questions or help with any issues; no matter when you made the purchase we are always here to make it right. PROP 65 WARNING: This product may contain chemical(s) known to the State of California to cause cancer, birth defects and/or other reproductive harm.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 1-4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@winebeercoolerdirect.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@winebeercoolerdirect.com and we will process an insurance claim on your behalf.
Returns
Please review each individual product and supplier they each have their own return policy. If the specified days for each individual product have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
In most cases, you will be responsible for the cost of shipping your item both ways, as well as a 30% Restocking charge.
For suppliers that do not accept returns, we cannot accept returns or accept them on a case by case basis.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@winebeercoolerdirect.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees as well.
QUESTIONS & ANSWERS
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