I'm Zack, and I'm here to help you!
Whether you have questions about a product, need to know lead times and stock status, or just want to check up on your order, my team and I are here to help.
Here are some great reasons to reach us:
1. Need an alternative product?
Maybe you've been looking for a product and it's out of stock, my team and I can help you find alternative products that match your needs and are ready to ship out.
2. Check on stock status
Due to Covid, the entire logistics and supply chain systems of the US are thrown out of balance, leading to delays. We can help you check stock status and lead time for any product we offer.
3. Order by phone
We can easily take your order over the phone
4. Check on your order
Have a question, we're here to help. We will call our freight carriers for you and check on each order.
Here are the best ways to get in touch with me and the ICP team
1. Live Chat!
We always have 2 or 3 people watching the live chat, just click the green button to start a conversation with a real human.
We do our best to have someone on it 24/7, but if we're not answering quick enough, just leave your phone number or email and we'll follow up as soon as we can.
2. Call Us
We do our best to pick up anytime of day. We're based in EST hours but commonly stay up late PST hours to assist our customers. Just call the number in the header of the website.
Email is probably the best way to reach us outside of normal business hours or to discuss potential collaboration or partnerships. Our best email is email@example.com